Your Most Frequently Asked Questions
Installation is simple and takes about 10-15 minutes! Each cocoon comes with detailed step-by-step instructions (and there's a surprise in the package for the brave person who installs the hook - to be presented by the child as one of many MISSIONS to complete).
What you need:
- Drill (to attach the hook to the ceiling)
- Swivel hook (if you don't have one - we recommend purchasing in our shop)
- Expansion anchor suitable for your ceiling type (powerhook comes with mounting kit + cocoon height extension if needed)
IMPORTANT: The mounting point must support at least 150 kg. Always check stability before first use! (this will also be one of the MISSIONS for adults)
It depends on the cocoon size:
STANDARD (70 cm):
- Age: 1-8 years
- Maximum weight capacity: 80 kg
- Perfect for: younger children, smaller rooms
MEGA (90 cm) - BESTSELLER:
- Age: 1-99 years (no age limit, only weight limit applies)
- Maximum weight capacity: 90 kg
- Perfect for: children of all ages, siblings
- Bonus: children can swing together (as long as combined weight doesn't exceed 90 kg)
Standard is the classic size – compact, cozy, ideal for one younger child.
MEGA was our idea that turned out to be a bullseye! Why is it better?
- Siblings can swing together
- Grows with the child – from age 1 to unlimited
- More space – books, toys, blanket all fit
- 2 cushions included (round Ø 95 cm + rectangular 50×50 cm)
Our recommendation: If in doubt, choose MEGA – it's an investment for years!
Safety and naturalness are our priorities!
- 100% natural cotton – soft, breathable, safe
- Hypoallergenic silicone filling in cushions
- OEKO-TEX Standard 100 certified – no harmful substances
- GPSR (EU) compliant – meets highest European standards
- Sewn in our workshop in Poland – quality control at every stage
For allergy sufferers: All materials are hypoallergenic and machine washable (30°C).
Yes! Care is very simple:
- Cocoon cover: machine washable (30°C, delicate cycle)
- Cushion covers: can be washed separately
- Drying: lay flat, away from radiators
- IMPORTANT: don't use bleach or harsh chemicals - only gentle detergents for children's skin and natural cotton fabric
The cocoon takes less space than you think! (after hanging and loading, the diameter decreases slightly - that's physics, but the cushion firmly maintains the cocoon's shape, so no worries)
STANDARD (70 cm):
- Diameter: 70 cm
- Height: 175 cm
- Minimum clearance: 50 cm on all sides (for safety)
MEGA (90 cm):
- Diameter: 90 cm
- Height: 175 cm
- Minimum clearance: 50 cm on all sides
Package preparation: 2 business days We assemble, quality check, and pack beautifully. We work: Mon-Fri, 7:00 AM - 3:00 PM. Packages ship daily at 2:30 PM.
Delivery time: depends on country The time it takes for the courier to reach your home varies depending on distance.
See exact delivery time in cart: Add product to cart, enter postal code - system shows available shipping options and estimated delivery time.
Important:
- Orders after 3:00 PM = start next business day
- Friday orders = start Monday
- Urgent? Write in order notes or chat with us - we'll call back!
Tracking: You'll receive tracking number by email immediately after package is shipped!
Yes! Plus you have up to 120 days for return without giving a reason.
- Full refund – no questions asked
- 12 months warranty for manufacturing defects
- Free replacement in case of damage during transport
Condition: Product must be unused and in original packaging. Customer covers return shipping cost.
The set includes:
STANDARD (70 cm):
- Hanging cocoon 70 cm
- Round cushion Ø 75 cm with zippered cover
- Installation instructions
- Mission Map with stickers for the child!
MEGA (90 cm):
- Hanging cocoon 90 cm
- Round cushion Ø 95 cm with zippered cover
- Rectangular cushion 50×50 cm (extra!)
- Installation instructions
- Mission Map with stickers for the child!

