Privacy policy

Your privacy matters to us

At Wild Folks, we treat your personal data with respect. Below we explain what information we collect, why we do it, and what rights you have — clearly and simply.

1

Who We Are (Data Controller)

The Data Controller responsible for your personal data is:

Sówka Design Agata Sówka
ul. Kościuszki 49
07-300 Ostrów Mazowiecka, Poland
VAT ID: PL7591735701
E-mail: hello@wildfolks.eu
Phone: +48 537 418 000

We are committed to protecting your privacy in accordance with the EU GDPR, UK GDPR, and applicable US privacy laws.


2

What Information We Collect

Order Information

Name, billing/shipping address, email, phone number
Payment details (processed by secure payment gateways like Stripe/PayPal)

Device Information

IP address, browser type, cookies (via Google Analytics/Shopify)
Used to improve your shopping experience


3

How We Use Your Data

Order Fulfillment

Shipping, customs clearance (sharing data with carriers like DHL/FedEx/UPS), sending order updates

Legal basis: Art. 6(1)(b) GDPR — Contract performance

Legal Compliance

Tax and accounting records, legal obligations

Legal basis: Art. 6(1)(c) GDPR — Legal obligation

Marketing (with consent only)

Sending newsletters or SMS offers (only if you opted in)

Legal basis: Art. 6(1)(a) GDPR — Consent

Analytics and Cookies

Website improvement via cookie banner consent

Legal basis: Art. 6(1)(a) GDPR — Consent


4

Who We Share Your Data With

We share your data only with:

• Shipping carriers (DHL, DPD, FedEx, UPS, Royal Mail) — for delivery
• Payment processors (PayPal, Stripe, Klarna) — for payment processing
• IT service providers (Shopify, hosting) — under data processing agreements

International Data Transfers

We operate from Poland (EU). By placing an order, you acknowledge that your data will be processed in the EU.

We use service providers (e.g., Shopify, Google) that may transfer data to the USA. These transfers are protected by:
Data Privacy Framework (DPF) — EU Commission adequacy decision
Standard Contractual Clauses (SCCs) — ensuring data security


5

Cookies & Google Consent Mode v2

Our website uses cookies and similar technologies. We use Google Consent Mode v2 to respect your privacy choices.

Cookie Categories:

Essential

Always active — Shopping cart, login, security

Analytics

Consent required — Google Analytics 4

Marketing

Consent required — Remarketing, personalization

Manage your preferences: You can update your cookie settings anytime via the "Privacy Settings" link in our footer.

We respect "Global Privacy Control" signals where applicable.


6

Your Rights (UK & EU Residents)

Under GDPR and UK GDPR, you have the right to:

Access

your data

Correct

inaccurate data

Delete

("be forgotten")

Restrict

processing

Portability

of your data

Withdraw

consent

Right to Complain

You have the right to lodge a complaint with a supervisory authority.

UK: Information Commissioner's Office (ICO)
https://ico.org.uk

Poland: UODO (Urząd Ochrony Danych Osobowych)
https://uodo.gov.pl


7

US Residents (California & Other States)

🔒 We Do Not Sell Your Data

We do not sell your personal information to third parties.

Your Rights:

• Request information about the categories of data we collect
• Request deletion of your data (subject to legal exceptions)
• Opt out of data sales (we don't sell data, but you can still request this)

To exercise your rights, contact us at: hello@wildfolks.eu


8

How Long We Keep Your Data

Data Retention Periods:

Order data: 6 years (for tax and legal compliance)
Marketing data: Until you withdraw consent
Account data: Until you delete your account

Privacy questions?

We're here to help! Contact us: hello@wildfolks.eu

Last updated: January 2026